The socket part of a travel adaptor intended to accept Schuko type plugs (which are earthed plugs) must be recessed and provide the necessary earthing contacts, MICRO does not do that. Because it is not possible to engage British, American and Australian plugs with a recessed socket it is necessary to have a separate adaptor which plugs into a recessed socket and provides the necessary socket contacts, such as the one shown here which is part of a universal travel adaptor designed to meet the standard. This provides appropriate earthing, line and neutral contacts (they have also been outlined with different colours for each set). Note that, in addition to the British, American and Australian contacts, there are also contacts for European plugs which do not require a recessed socket (Italian plugs and the unearthed ‘Europlug’), these are outlined in pink.
The contacts are also oriented to ensure that the correct polarity is maintained between all of the plug pins and all of the socket contacts, as required by the standard, and that the neutral slot for the American plug is wider than the line slot, ensuring that two-pin American plugs will only fit the correct way. None of these essential features are present in the MICRO.
Note that the compliant socket is equipped with shutters (they are a red colour) to block entry of foreign objects into the line and neutral, as required by the standard. In the MICRO picture below there is a clear view of the metal contacts, indicating that there are no shutters, another lack of compliance with the standard.
In a vain attempt to overcome this non-compliance, the MICRO promoters announced (28th August 2017) that they had “attached a cover to the plug-side of MICRO - this way MICRO is covered when it is not in use (whether plugged or unplugged) to restrict access to the electrical parts inside.” This addition is, in reality, a pointless cosmetic exercise which actually does nothing to correct the problem. The cover, a simple external flap, does not conform to the requirement in the standard: “the shutters shall be operated either by the insertion of the earthing pin or by the simultaneous insertion of any two or more pins of the plug.” The addition does, however, confirm that MICRO does not have the required internal shutters! (In fact, the MICRO is simply too small to accommodate automatic internal shutters.)
The standard requires that it be not possible for an earthing pin of any plug intended to be used with the adapter to touch a current carrying socket contact. In practice this requires that the socket face is sufficiently large to prevent, for example, the earth pin of a US or British plug entering a live socket contact. Even if the earth pin is small enough to enter an aperture, the other pins will hit the socket face and prevent the earth pin being inserted as far as the contacts. MICRO, by design, does not have a sufficiently large socket face to do this! Another problem with the MICRO is that the same apertures are used for all pin types. Not only does this reduce the effective electrical contact area available, but it makes the apertures much larger than normal. The earth pin of a BS 1363 plug is 7.9mm in its largest dimension. The maximum width of a BS 1363 socket aperture for live pins is 7.2mm, so insertion of an earth pin into a compliant socket is not possible. however, the width of any aperture intended to accept both US plugs and British plugs is, by definition, in excess of 9mm, so a BS 1363 earth pin will easily enter it, as shown, if not prevented by other means. In such an event the metal case of an earthed appliance, or the outer sleeve of a laptop power supply connector, would become live! In the compliant adaptor socket the apertures are of normal size.
The standard also requires that “any current-carrying plug-pin of the travel adaptor or of a plug intended to be engaged with the travel adaptor does not make contact with a current-carrying socket-contact while any other plug-pin is accessible”. This means that it must not be possible to insert a single pin of a plug in such a way that any other pin “overhangs” the socket. If this did happen then the overhanging pin would become an accessible live part which, if touched, could cause electrocution! (It was for this reason that the Dutch authorities caused the Belkin F8E449ea adaptor to be withdrawn from sale back in 2007, long before the existence of either BS 8546 or the current version of IEC 60884-2-5.) The small size of the MICRO socket face, even smaller than the illegal Belkin, means that there is nothing to prevent this very dangerous, potentially lethal, situation occurring.
BS 8546 requires that an adaptor intended to be used with a BS 1363 socket shall be fitted with a fuse conforming to BS 1362, this is the fuse used in a standard British plug. The MICRO specification includes a T6.3A fuse, which does NOT comply with BS 1362. A fuse in a travel adaptor is not just to protect against overload currents, it is primarily to protect against fault currents such as those caused by short circuits in the flexible cord connected to the plug. This means that the fuse should not only operate when its rated current is exceeded, but it must be capable of breaking a current which is many times greater than its rated current, it may be several thousand amps! A fuse with this capability is normally made with a strong ceramic body, and contains silica sand to quench any arcing within the fuse body and prevent a dangerous explosion. To see what happens when a non-compliant fuse is subject to a short circuit current from mains power watch this video.
When, back in 2007, the Dutch authorities explained to Belkin that their product was unsafe and did not comply with European regulations, Belkin responded in a responsible manner by withdrawing the product from sale, recalling those already sold, and reimbursing purchasers, as reported in news media at the time.
By comparison, when expert engineers, who were involved in the creation of the relevant standards, and in the product approval process, together with Trading Standards officers (British law enforcement officials) with a statutory duty to protect the public from dangerous electrical accessories, explained to the company who developed MICRO that their product was dangerous, and could not receive approval, they had a very different reaction. This is what a company representative wrote on the Kickstarter promotion after Kickstarter suspended their campaign and refunded the backers:
Not only has this British company, Kickstart Success Ltd, (offering to supply a product intended to be used in Britain) declared their contempt for British law enforcement by claiming they have “no business assessing or certifying products such as MICRO”, but, having been kicked off of Kickstarter, they then continued to raise funds on another crowdfunding website for the same dangerous and illegal product!
On 28th August 2017 a question was posed on the Indiegogo project page: “Could you address the safety concerns that were raised about on Kickstarter? As far as I can tell you’re going to have difficulties importing a product into the UK that doesn’t conform to BS 1363 (as the pins aren’t rectangular).”
The answer, from Monica, was: “We understand your concern, however we will be shipping MICRO directly from the manufacturer in China. Importing it into the UK was never part of our plan because that adds another layer to the logistics and can potentially delay our timeline.
To our knowledge, it is not illegal to have travel adapters couriered in to a physical person who doesn't intend to commercialise (i.e. sell) it. We don't see how customs can say you can't receive MICRO since you might as well have pledged for it to use it outside the UK. Also, given the plethora of amazon.co.uk sellers importing and selling travel adapters, many of which don't conform with the new BS, it doesn't seem like customs are particularly concerned with the type of travel adapters being received into the UK.
Using logic here, people will continue to buy their travel adapters outside the UK, then bring it along and use it in the UK. In fact, just less than a month ago we travelled through 3 major European airports and found travel adapters from established sellers and which simply carry the CE marking, but are clearly not in line with BS standard. Travellers from around the world buy them and face no safety issues provided they use it as intended by the manufacturer.” (The words here are those which Monica used, we have edited out irrelevant passages, but you can see the original on Indiegogo.)
Monica’s answer makes it quite clear that the promoter’s believe that they can ignore standards and regulations, relying only on their own assessment of what is safe and what is not! It ignores the fact that the new standard was introduced precisely to combat the number of unsafe travel adaptors appearing on the market! Our RAPEX page provides evidence of recent removals of unsafe travel adaptors from the market, initiated by various European countries. The fact that some other companies break the law is not a justification for Kickstart Success Ltd. to do so! They have set up their business model in an attempt to circumvent safety regulations by not directly importing the products. They show a quite disgraceful disregard for law and the safety of their customers.
On June 9th 2018 Monica published an update which details the “certifications” which they claim have been granted to the MICRO as follows:
- RoHS (restriction of hazardous substances). This is an important European Union requirement designed to ensure that hazardous materials are not used in electrical products, but it has absolutely nothing to do with electrical safety.
- REACH (Registration, Evaluation, Authorisation & restriction of CHemicals). This is also an important European Union requirement, but it also has absolutely nothing to do with electrical safety.
- CE EMC (CE Marking is the application to a product of the CE symbol. The letters "CE" are the abbreviation of the French phrase "Conformité Européene" which means "European Conformity" and is a requirement of the European Union. EMC is an abbreviation of “Electromagnetic compatibility” which is the branch of electrical engineering concerned with the unintentional generation, propagation and reception of electromagnetic energy which may cause unwanted effects such as electromagnetic interference (EMI). Passive devices like MICRO are excluded from the regulations as they come under the category of “Plugs, sockets, etc.” which can neither generate, nor are susceptible to, EMC (had MICRO included a charger of any sort it would have been different). In other words, the company is simply wasting money to gain an irrelevant certification.
- FCC (US Federal Communications Commission) 47 CFR FCC part 15 subpart B & ANSI C63.4. As with the European standards, there is no requirement to test passive devices such as MICRO, so this is another irrelevant certification.
- Certificate of LVD compliance. (The European Union Low Voltage Directive), The tests applied are said to be in compliance with EN 60950-1 ”Information technology equipment. Safety. General requirements.” This standard is the one applicable to plug-in chargers of the type used to power small electrical equipment via a USB socket, which MICRO does not have. This is not the relevant standard for travel adaptors like MICRO.
The MICRO team have had their product certified to several standards, the majority are not relevant to their product. Is this the result of ignorance and incompetence, or is it part of a “smoke and mirrors” scheme to mislead investors and hide the fact that MICRO is fundamentally unsafe?
We know that British Trading Standards Officers alerted the MICRO team to the dangers that the product poses to users. We also know that a number of prominent experts advised on what standards the MICRO needs to meet, (IEC 60884-2-5 and BS 8546) and the reasons it fails to do so.
But we also have Monica’s statement which gives a clear indication that they were unconcerned about the advice they had received, and also that they intend to avoid customs officers by shipping individual packages directly from China to investors. Clearly, there was never any intention of them complying with the relevant standards.
August 2nd 2018 update:
In late July 2018 the following question was posed on the MICRO comments page: “Just curious whether testing will be done to be compliant with Australian plugs”.
Monica responded with the following: “MICRO has already been certified by an authorised laboratory for safe use and it is compatible with Australian plugs.”
For the reasons already given above, this is completely untrue. The relevant clause of the Australian Standard AS/NZS 3122 Appendix A Travel Adaptors is Clause A4 PLUG PORTION: “A plug portion intended to fit into a socket-outlet complying with AS/NZS 3112 for use with flat pin plugs shall comply with the relevant requirements of AS/NZS 3112” This requires that, amongst other things, that the plug pins be partially insulated.
The OP then followed up with: “Can you post up the certificate for that? I know in my company we have to have the partially covered pins and not sure how you deal with it not accepting the ground pin. Both of those are tricky to do here. We were planning on using it for a long uk trip do you have the certs to meet the new travel adaptor standard there?”
To which Monica responded: ”You can see the relevant certificates in one of our previous updates, kindly check the Updates section of the campaign. Please also keep in mind that MICRO is to be used with ungrounded devices.”
Again, that is completely untrue! None of the certificates which Monica has posted relate to the functioning of MICRO as a travel adaptor. Also, all that has been posted are the cover pages, not the actual test results! (At PlugSafe we have seen too many dodgy Chinese certificates where all the things which are non-compliant are marked as N/A, in other words they cheat.) There is nothing relating to the international standard for travel adaptors; IEC 60884-2-5. Nothing relating to the required Australian standard for travel adaptors; AS/NZS 3122 Appendix A. .And nothing relating to the required British standard for travel adaptors; BS 8546. Do these people take their investors for fools?
As far as the statement: “Please also keep in mind that MICRO is to be used with ungrounded devices.” If that is the case, then that alone means that the adaptor is unsuitable for use in Australia, the UK and a number of other countries which do not permit ungrounded (unearthed) travel adaptors.
For Australia, refer to AS/NZS 3122 Appendix A, Clause A4 PLUG PORTION: Attention is drawn to the requirements of Clause 5, Items (e) and (f).
Clause 5 states: PROHIBITED FEATURES Socket-outlet adaptors shall not:
(e) incorporate a plug portion having only two pins and an outlet providing for the connection of other than a 2-pin plug or a 2-core ﬂexible cord;
(f) incorporate a plug portion having an earthing pin and an outlet not provided with an earthing terminal or earthing contact for each plug configuration able to be used with the adaptor; MICRO is clearly non-compliant.
In addition, electrical equipment must be type approved and may only be sold into Australia by properly authorized suppliers, see info on the ERAC scheme.
August 3rd 2018 update:
On August 2nd the following question was posed on the MICRO comments page: “What gets me really concerned here is the link that was provided with a TON of claims about your product. I really would like to have some official clarification about all that. Because if true this whole product was designed to be unsafe in a lot of countries and would make me use it as a paperweight instead of taking it around the world….” (followed by a link to this page.)
Monica responded: “With regards to your concerns, please make sure to go through our latest updates. You will find within it that MICRO has already been subjected to extensive testing and certified for safe use by an official authorised laboratory. Copies of all certifications have been included in our past updates for your easy reference.”
That is just further obfuscation! As noted above, the certificates provided (front page only, no detail) do NOT indicate anything of the sort. There is NO evidence provided of compliance with ANY standard which relates to the safety of travel adaptors.
August 7th 2018 update:
On August 7th the following questions were posed on the MICRO comments page:”For those curious about answers to questions Monica refuses to answer:
LVD is a rather antiquated certification that the device works across EU” and “we are much more concerned about the safety of using the device to access electricity across continents. Unfortunately, from what I can tell none of the MICRO certifications affirm that. I look forward to seeing the results of additional tests before attempting to use it!” (The LVD is not antiquated, it was updated in 2014, but it is not a certification but a requirement that the product be tested to the relevant standard or standards, which in this case is not EN 60950-1 ”Information technology equipment. Safety. General requirements.” as quoted by Monica, but IEC 60884-2-5 “Plugs and socket-outlets for household and similar purposes - Part 2-5: Particular requirements for adaptors”. In addition, for sale in the UK, it is necessary to conform to BS 8546, and for sale in Australia and New Zealand it is necessary to conform to AS/NZS 3122. Other countries will have their. own standards which must be met.)
Monica responded: “It's a bit of a shame you're wasting so much time and energy into trying to discredit the validity of tests conducted by a specialised laboratory authorised to conduct such safety tests and certifications for household appliances and/or electronics.” which, as usual, completely misses the point that the MICRO has not been tested to the right standards!
It is worth reviewing just some of the ways the MICRO promoters repeatedly lie to their investors:
LIE No 1, “The World's Smallest Universal Travel Adapter with Surge Protection” There is no surge protection, a fuse does not provide surge protection.
LIE No 2, “Suitable for use in Australia” There is no Australian pin set, the pins provided for use in the USA are not legal in Australia.
LIE No 3, “Suitable for use in UK” There is no UK pin set, the pins provided for use in the mainland Europe are not legal in UK.
LIE No 4, “raised £452,626 on Kickstarter” They raised £0 on Kickstarter, the illegal nature of their campaign resulted in Kickstarter refunding all pledges.
The promoters have proved that they cannot be trusted, they clearly have no sense of responsibility to their investors.
Rip-off version already? See Alibaba
August 9th 2018 update:
On 8th September Monica posted: “The certification called LVD (according to Directive 2014/35/EU) is in fact applicable since April 2016 and is actually the one that covers health and safety risks on electrical equipment. ” She is correct about the applicability of the LVD (Low Voltage Directive), but it is NOT A CERTIFICATION! There are hundreds of standards which products may be certified to under the LVD, but as been said on this page before, EN 60950-1 ”Information technology equipment. Safety. General requirements.” is not relevant to travel adaptors which do not include USB chargers! A close examination of that standard shows absolutely no mention of travel adaptors. EN 60950-1 would have been relevant if the MICRO had included a USB charger, but it would be in addition to the main standard which should be used for certification under the LVD which is IEC 60884-2-5:2017 “Plugs and socket-outlets for household and similar purposes - Part 2-5: Particular requirements for adaptors”, especially the section: “Annex AA Travel adaptors”. In addition, to be able to sell in specific countries, it is also necessary to be certified with the relevant country standard, such as the British and Australian standards mentioned above. Once again, Monica is misleading investors with false information.
August 16th 2018 update:
A week has gone by without Monica bothering to provide answers to further questions from investors, what is happening?
August 20th 2018 update:
After 10 days Monica has ended her silence, although she has still not addressed the very real concerns of critical questions, including some she has ignored for several weeks. Ask a simple and helpful question and Monica will pat you on the head, ask one for which there is not an easy answer and it will be rewarded with more obfuscation, or simply ignored.
The latest product update tells us that shipment has slipped from the “end of August or early September” to “the second half of September” Sounds good? well it isn't, because it brings us closer to the time when over 8000 of these deadly and foolish gadgets will be in the hands of innocent users, who refuse to accept that they may die as a result.
With regard to compliance with BS 8546:2016, the pictures in the latest update clearly confirm a very basic fuse access, this is both highly dangerous and completely illegal as previously explained, it must be impossible to access the fuse with the adaptor in use, it fails miserably. Furthermore, the test results provided confirm that the fuse employed is a T6.3A which is completely unsuitable, liable to explode if subject to a short circuit, scattering shattered glass around, and is absolutely, definitely, not going to protect devices against surges. That remains a false claim. As previously indicated, you will be hard put to find any relevant travel adaptor tests in EN 60950-1, it is entirely worthless in this context.
August 27th 2018 update:
Critical questions about the financial status of the company are being censored.
October 16th 2018 update:
Still no action on gaining the actual required approvals for MICRO! There is clearly no intent to do so.
Initial reports on the comments page from those who have received a MICRO indicate that the execution is cheap and sub-standard.
We await our MICRO with interest!